The Department of Human Services is committed to providing websites that are accessible to the widest possible audience, regardless of technology or ability.


The Department strives to conform to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines version 2.1

We aim to meet all Level A success criteria, with Level AA conformance where possible, and we continually review our sites against these standards.

The Disability Inclusion Act 2018 guides our work. It lays out ways we can better include South Australians with disability in all areas of life. This is supported by the Digital by Default Declaration: “Digital services will be available online, mobile-ready, easy to use and accessible”.

If you have any suggestions for improvements, please let us know through our feedback form.

Document formats

Some documents on this website may be presented as PDFs (Portable Document Format). Most modern browsers will open PDFs. You can download the PDF reader software for free.

If you have problems accessing or reading these documents you can ask for a copy to be made available to you in another format or language.

Requesting an alternative format or language form

Adjusting text size or contrast

You can adjust your device to suit your individual needs, such as making text larger and increasing contrast.

Translation services are available

If you speak a language other than English, you can use these services to contact us.

Telephone Interpreter Service (TIS)

Most TIS services are free.

Phone 131 450 and ask the interpreter to phone us on 8413 9050.

Northern Territory Aboriginal Interpreter Service (Interpreting only)

Languages: Pitjantjatjara, Yankunytjatjara and other Central Australian languages.

Phone 1800 334 944 or email

ABC Multilingua Pty Ltd

Languages: Pitjantjatjara, Yankunyjatjara, Aranda (Arrente), Warlpiri, Alyawarra, Yolgnu Matha, Ngaanatjara, Luritja.

Phone 8364 5255 or email